HumanAmp™
We work alongside your people to understand what could work better, then bring the capability needed to make it work.
We work alongside your people to understand how the business really works. We investigate problems deeply, question assumptions and challenge “the way we’ve always done it”.
That opens up new possibilities: better ways of working, smarter systems and opportunities to innovate.
Missed enquiries might look like a website problem. Exploring the customer experience, handovers and connected systems can reveal a different problem, and more possibilities.
Every business has strengths. Every business has gaps.
We add capability around your people. Some comes from us. Some comes from specialists, technology or custom agents.
The mix changes as the work develops.
You work directly with Lee and Dave.
Both stay hands-on, curious and practical. They approach difficult problems from different directions, then work together until the answer is useful and real.
Human-centred design and original problem solving
Lee starts with people. He listens, looks for what others have missed and reframes difficult problems so better answers become possible. Across 24 years in product design and innovation, he has helped create many novel medical devices and is a named inventor on nearly 50 patents.
Applied AI, technology and dependable systems
Dave is a technology-led problem solver and a pioneer in the practical use of AI. He tests new tools in HumanAmp’s own work. His 28 years across IT, software, cloud, networks, infrastructure and security help turn that technology into dependable capability.
LeeHuman-centred Design
Useful change that works
in the real world.
DaveTech Genius
We choose the tools, connect each Amp to the right knowledge and systems, set its boundaries, review its work and keep teaching it over time.
We take responsibility for the technology, security, upkeep and escalation behind them.
Your people keep the relationships, judgement and decisions that matter.
People and agents can explore different questions at the same time.
HumanAmp keeps the evidence, assumptions, risks, decisions and learning connected, so the team can move quickly without losing sight of what matters.
Underneath HumanAmp is the ProblemSmith method. It helps us understand the situation properly, challenge weak assumptions and decide what is worth solving before committing to an answer.
Tell Amp what is going on.
He can help you make sense of it and bring Lee or Dave in when a human is needed.